Annual General Meetings to be held on:

Thursday 29th March 2012 – Commencing 7.00 pm
Crowne Plaza, St Nicholas Place, Princess Dock, Pier Head, Liverpool, L3 1QW

Friday 30th March 2012 – Commencing 7.00 pm
The Mechanics Institute, 103 Princess Street, Manchester, M1 6DD

Agenda:  AGM_2012_Agenda_29&30_March

Election of Branch Officers includes the contested seat of Chairperson. John Jones (current Chair) and Anjum Iqbal will address the members.

John Jones	Anjum Iqbal

 

Motions:  AGM_24250311_Agenda_Item_2

               AGM_2012_Agenda_Item_3a

               AGM_2012_Agenda_Item_3a(i)

    

UNISON - Fighting for decent pensions   UNISON members will be taking action on 30 November to defend their pensions, after they voted overwhelmingly to join the TUC co-ordinated day of action . Pressure from UNISON, including the ballot of more than a million members, has seen the government move significantly from its original proposals. But at the moment, all the government has spelled out is outline principles - there are no detailed offers for the different public service pension schemes that members can make a decision on. UNISON will continue to negotiate on our members' behalf right up until 30 November and we will consult members when any firm offer is received. Until we have a firm offer, we need to keep up the pressure and proceed with our plans for action on 30 November alongside other public sector unions and the TUC.

Your pension is under attack - join us in defending it.

  

 

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Dear Colleague

UNISON Survey on the working conditions within Call Centres

I am writing to ask you to participate in a survey that UNISON is conducting on the working conditions faced by UNISON members working in Call Centres.   

UNISON wants to ensure that call centre staff enjoy good working conditions and experience good employment practices.  However we are aware that some members have experienced problems such as increases in levels of stress, lack of access to toilet breaks and poor working arrangements.

We know that many call centres are good places to work but that there is always room for improvement.  However, we also know of some call centres with unsatisfactory employment practices and conditions.  For these reasons we are carrying out this survey to help us to identify the health and safety concerns of our members.  We want to identify good working conditions as well as bad.

To help us identify the realities of working in a call centre in 2011/12 UNISON has commissioned Portsmouth University to carry out a survey. 

We are determined to help raise standards for our members working in call centres. We will use the survey results to identify areas for improvement and we will aim to learn from best practice. Where we find cause for concern we will raise the issue with your employer. We will also be producing new  guidance for safety representatives and members working in call centres and we will produce a check list for stewards to help them to negotiate policies and practices that promote the best employment standards for call centres. 

I can assure you that all personal details will remain confidential.  

We are keen to obtain as wide a response as possible and I would be grateful if you would spare the time to complete the survey using the following link. To access this link please hold down your control key and then click on the link.

http://www.pbs.port.ac.uk/Survey/index.php?sid=65343&lang=en

Please do so by 18^th November 2011

If you experience any problems completing the survey please ring Mary Onafalujo on 02071215228 who will try to help.

With thanks. 

Yours sincerely,

Dave Prentis

General Secretary

 

 

 

 

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